Inspect quality of vehicle repair work Evidence Guide

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Evidence Guide: AURVNA4005 - Inspect quality of vehicle repair work

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

AURVNA4005 - Inspect quality of vehicle repair work

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare for vehicle inspection

Vehicle information is accessed and reviewed
Vehicle to be inspected is identified and checked against vehicle information
Appropriate vehicle inspection method is determined
Materials and equipment required to conduct vehicle inspection are identified and prepared

Vehicle information is accessed and reviewed

Completed
Date:

Teacher:

Evidence:

Vehicle to be inspected is identified and checked against vehicle information

Completed
Date:

Teacher:

Evidence:

Appropriate vehicle inspection method is determined

Completed
Date:

Teacher:

Evidence:

Materials and equipment required to conduct vehicle inspection are identified and prepared

Completed
Date:

Teacher:

Evidence:

Inspect vehicle

Manufacturer and component supplier specifications, legal requirements, workplace health and safety (WHS) requirements, workplace environmental requirements and workplace policies and procedures are read and complied with
Vehicle is inspected to determine that corrective action has been undertaken to an acceptable standard in line with compliance requirements
Repair faults are determined
Rectification action is decided

Manufacturer and component supplier specifications, legal requirements, workplace health and safety (WHS) requirements, workplace environmental requirements and workplace policies and procedures are read and complied with

Completed
Date:

Teacher:

Evidence:

Vehicle is inspected to determine that corrective action has been undertaken to an acceptable standard in line with compliance requirements

Completed
Date:

Teacher:

Evidence:

Repair faults are determined

Completed
Date:

Teacher:

Evidence:

Rectification action is decided

Completed
Date:

Teacher:

Evidence:

Authorise further action

Repair faults and recommended repair methods are discussed with current or new repairer
Cost and quotation variations are agreed with current or new repairer
Corrective work process is authorised with current or new repairer

Repair faults and recommended repair methods are discussed with current or new repairer

Completed
Date:

Teacher:

Evidence:

Cost and quotation variations are agreed with current or new repairer

Completed
Date:

Teacher:

Evidence:

Corrective work process is authorised with current or new repairer

Completed
Date:

Teacher:

Evidence:

Finalise process

Actions undertaken are documented as required under the relevant code of practice
Vehicle inspection report is provided to appropriate person
Report is filed as required by workplace policies and procedures

Actions undertaken are documented as required under the relevant code of practice

Completed
Date:

Teacher:

Evidence:

Vehicle inspection report is provided to appropriate person

Completed
Date:

Teacher:

Evidence:

Report is filed as required by workplace policies and procedures

Completed
Date:

Teacher:

Evidence:

Assessed

Teacher: ___________________________ Date: _

Signature: ________________________________________________

Comments:

Instructions to Assessors

Evidence Guide


The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit	The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria and required skills and knowledge. A person who demonstrates competency in this unit must be able to: observe safety procedures and requirements when inspecting vehicle repair work communicate effectively with others involved in or affected by the work source relevant vehicle repair information inspect the quality of work undertaken for a range of vehicles identify repair faults and decided rectification action work within relevant codes of conduct write a vehicle inspection report.
Context of, and specific resources for assessment	Competency is to be assessed in the workplace or a simulated workplace environment that accurately reflects performance in a real workplace setting. Assessment is to occur: using standard workplace practices and procedures following safety requirements applying environmental constraints. Assessment is to comply with relevant: regulatory requirements Australian standards industry codes of practice. The following resources must be made available for the assessment of this unit: a range of vehicles with both satisfactory and unsatisfactory repair work computer hardware and software, calculators and general office equipment digital camera workplace quality requirements relevant tools and equipment relevant information, including manufacturer specifications and costs vehicle inspection details.
Method of assessment	Assessment must satisfy the endorsed Assessment Guidelines of this Training Package. Assessment methods must confirm consistency and accuracy of performance (over time and in a range of workplace relevant contexts) together with the application of required skills and knowledge. Assessment methods must be by direct observation of tasks and include questioning on required skills and knowledge to ensure correct interpretation and application. Competence in this unit may be assessed in conjunction with other units which together form part of an holistic work role. Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate the needs of diverse clients. Assessment processes and techniques must be culturally sensitive and appropriate to the language, literacy and numeracy capacity of the candidate and the work being performed.

Required Skills and Knowledge

Required skills

technical skills to inspect the quality of mechanical, body and paint repair work undertaken on vehicle

analytical skills to identify and analyse vehicle repair work

communication skills to:

confirm inspection requirements

question and listen to others regarding repair work

reach agreement on cost and quotation variations

literacy skills to:

interpret manufacturer procedures

interpret technical information and specifications

use common industry terminology

analyse information relating to inspection requirements

understand safety procedures

write vehicle inspection reports

numeracy skills to:

interpret technical measurements

determine cost variations

problem-solving skills to:

achieve quality and avoid scheduling problems

identify technical and repair problems

prevent time and material wastage

team skills to:

optimise workflow and quality

work effectively and cooperatively with others

technology skills to use communication devices and computerised equipment to document and report results

Required knowledge

technical knowledge of motor vehicle mechanical, electrical, surface and structural:

damage and faults

dismantling and repair methods

current assessing and quoting methodologies

vehicle inspection and damage assessment procedures and methodologies, including repair set-ups and dismantling procedures

relevant automotive websites to locate current best practice and future trends information

general insurance industry knowledge, including relevant sections of:

Competition and Consumer Act

contract and insurance law

Insurance Contracts Act

intellectual property

Motor Vehicle Insurance and Repair Industry Code of Conduct

personal legal liability

State or Territory Fair Trading Act

methods of sourcing manufacturer and component supplier specifications, including workshop manuals and repair guides

applicable commonwealth, state or territory laws, regulations and standards relating to inspecting quality of vehicle repair work, including:

environmental regulations

legislation

Workplace Health and Safety Act

workplace policies and procedures relating to inspecting the quality of vehicle repair work, including:

quality requirements

recording and reporting procedures

Range Statement


The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Vehicle inspection method may include:	interviewing clients and accident witnesses physically checking and inspecting damage to vehicle and components referring to reports, publications and manufacturer specifications responding to agency enquiries visual inspection, including using digital images of damage to vehicle and components.
Manufacturer and component supplier specifications may include:	Australian standards diagrams and sketches instructions issued by authorised organisation or external persons inventory systems material safety data sheets (MSDS) original equipment manufacturer (OEM) design specifications and repair requirements parts catalogues safe work procedures for inspecting vehicles for saleable components verbal, written and graphical instructions workplace specifications and requirements.
Legal requirements are to be in accordance with applicable commonwealth, state or territory legislation, regulations, certification requirements and codes of practice, and may include:	Australian standards award and enterprise agreements confidentiality and privacy Competition and Consumer Act copyright law duty of care Motor Vehicle Insurance and Repair Industry Code of Conduct WHS relevant industry codes of practice the environment.
WHS requirements may include:	correct disposal of hazardous materials and substances first aid equipment following emergency procedures hazard and risk control personal protective equipment and clothing safety equipment techniques for manual handling, including shifting, lifting and carrying.
Workplace environmental requirements may include:	clean-up management dust and noise minimisation waste management.
Workplace policies and procedures may include:	environment and sustainability job specifications manufacturer specifications and industry codes of practice WHS quality policies and procedures, including Australian standards recording and reporting procedures safe work procedures.
Rectification action may include:	declaring the vehicle a total loss and disposing of the vehicle at auction declaring the vehicle a total loss and selling vehicle in its present condition back to the original repairer declaring the vehicle a total loss as the rectification repair costs and salvage value meets or exceeds vehicle current market value repairing the vehicle at a new repairer and seeking recovery from the original repairer repairing the vehicle at the original repairer.

NTISthis.com

Evidence Guide: AURVNA4005 - Inspect quality of vehicle repair work

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

AURVNA4005 - Inspect quality of vehicle repair work

Prepare for vehicle inspection

Inspect vehicle

Authorise further action

Finalise process

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

Instructions to Assessors

Teacher: ___________________________ Date: _